Política de envío

Shipping Policy

Processing time
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email after placing your order and a second email with tracking once your order ships.

Shipping time
Standard shipping typically takes 5–12 business days, depending on your location and carrier conditions.

Shipping rates
Shipping rates are calculated at checkout.

Order tracking
Once your order ships, you’ll receive a tracking number via email. If you need help, contact maisonamouur@gmail.com.

Address changes
Please double-check your shipping address at checkout. If you need to change it, contact us within 12 hours of placing your order. We can’t guarantee changes once processing begins.

Delayed or lost packages
Shipping timelines are estimates and may vary due to carrier delays. If your order appears delayed or lost, email maisonamouur@gmail.com and we’ll help you immediately.

Damaged or incorrect items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos so we can make it right.